Returns & Exchanges

At Enchanted Kreature Kits, we want you to be completely spellbound by your purchase. If you are not satisfied, we offer a 30-day return window for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return and receive a return authorization.

• 2.
  Prepare Your Package

  Carefully pack your items in their original packaging, ensuring all protective wraps and labels are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, a refund will be issued to your original payment method within 5 to 10 business days.